Australian Institute of Robotic Surgery Pty Ltd
Last updated: September 2025

 

1. Introduction

The Australian Institute of Robotic Surgery Pty Ltd (ACN 674 264 996) (“AIRS”, “we”, “our” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website (www.airs1dev.wpenginepowered.com), services, or by providing personal information to us, you agree to the terms of this Privacy Policy.

 

2. Scope of this Policy

This Privacy Policy applies to:

• Website visitors.
• Surgeons applying for or holding AIRS accreditation.
• Individuals participating in AIRS educational programs.
• Partners (organisations or entities collaborating with AIRS).

 

3. What Information We Collect

We may collect the following types of personal information:

• Identity details: name, title, date of birth, professional role.
• Contact details: email, phone number, postal address.
• Professional information: qualifications, accreditation status, training history, program participation.
• Accreditation records: assessments, certifications, and related information required to maintain accreditation.
• Patient enquiries: details voluntarily provided by patients when requesting information.
• Partner details: information about organisations (hospitals, training providers, companies) that collaborate with AIRS.
• Website usage data: IP addresses, browser type, pages viewed, time spent on site, cookies, and analytics data.

We do not intentionally collect sensitive health information unless it is provided voluntarily for a specific purpose (e.g. a patient enquiry form).

 

4. How We Collect Information

We collect personal information in several ways:

• Directly from you (when you contact us, register, or provide details via forms).
• From Accredited Surgeons or Partners (where relevant for accreditation, training or partnership purposes).
• Automatically through our website using cookies and analytics tools.

 

5. Why We Collect and Use Information

We collect and use personal information for the following purposes:

• To provide and improve our services, training, and accreditation programs.
• To verify accreditation details and maintain the Accredited Surgeon directory.
• To publish limited professional details of Accredited Surgeons (such as name, location, and accreditation status) on our website.
• To respond to patient enquiries and provide general information.
• To manage partnerships, collaborations, sponsorships, and events.
• To send updates, newsletters, or information about AIRS activities (where consent has been provided).
• To comply with legal and regulatory obligations.

We only collect personal information where it is reasonably necessary for our functions or activities, or as otherwise permitted or required by law.

How this applies to different users:

• Patients: information is used only to respond to enquiries or provide requested information.
• Surgeons: information is used to assess and maintain accreditation, publish directory details, and communicate about AIRS programs.
• Partners: information is used to manage collaborations, sponsorships, and joint activities.

 

6. Disclosure of Information

We may disclose personal information:

• To Accredited Surgeons, Partners, or hospitals where relevant to AIRS’ functions.
• To service providers (e.g. cloud hosting, IT support, email marketing services, analytics platforms, event organisers) who assist us in operating our website and services.
• To regulators, government agencies, or law enforcement where required by law.
• To third parties with your consent.

We will not sell your personal information to third parties.

 

7. Overseas Disclosure

Some service providers we use (such as cloud hosting or analytics providers) may store information overseas. Where this occurs, we take reasonable steps to ensure that your information is handled in compliance with Australian privacy law.

 

8. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no data transmission over the internet can be guaranteed as fully secure. You provide information at your own risk.

 

9. Data Retention

• Accreditation records are retained for as long as necessary to maintain accurate accreditation history.
• Patient or public enquiries are retained only for as long as needed to respond or provide the requested service.
• Other personal information is retained only as long as necessary for the purpose for which it was collected, or as required by law.

 

10. Access, Correction and Consent

You have the right to:

• Request access to the personal information we hold about you.
• Request corrections if the information is inaccurate, out-of-date, or incomplete.
• Withdraw consent to the use of your information (where applicable, such as marketing communications).

Requests can be made by contacting us (see Section 13 below).

 

11. Cookies and Analytics

Our website uses cookies and analytics tools to improve user experience and monitor website traffic. Cookies may collect non-identifiable information such as browsing behaviour. You can disable cookies through your browser settings, though this may affect website functionality.

 

12. Complaints

If you have concerns about how we have handled your personal information, you can contact us (see Section 13). We will respond as soon as reasonably practicable. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

 

13. Contact Us

For privacy enquiries, requests or complaints, please contact:

Australian Institute of Robotic Surgery Pty Ltd
Level 3, 8–10 King Street, Rockdale NSW 2216
Email: info@airs1dev.wpenginepowered.com

 

14. Changes to this Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. Continued use of our website and services constitutes acceptance of the updated Privacy Policy.